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How do I search the directory? - Knowledgebase / One Number Service - FAQ - Unified Communications & EBS Service Desk - Estates and Facilities

How do I search the directory?

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The One Number Service has been synchronised with Dirx the CUH directory for convenience. You can search the directory and make calls directly from ONS. 

On the WebClient interface:

  1. Start typing the Name or Department required. This will start searching your personal contacts.
  2. Press enter to search the full directory  (this might take a few seconds).

For iOS:

  • Press Contacts.
  • Select the magnifying glass
  • Type the Name, Number or Department (initial search will look at your device contacts.
  • Press the box at the bottom which states Search Directory  for XXXX.
  • Select the contact you wish and then the number to initiate a call.

For Android:

  • Press Contacts.
  • Select the magnifying glass
  • Type the Name, Number or Department (initial search will look at your device contacts.
  • Press the box at the bottom which states Search Directory  for XXXX.
  • Select the contact you wish and then the number to initiate a call.
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