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Will the Trust cover the cost of repair or replacement if the phone is damaged whilst on a work call? - Knowledgebase / One Number Service - FAQ - Unified Communications & EBS Service Desk - Estates and Facilities

Will the Trust cover the cost of repair or replacement if the phone is damaged whilst on a work call?

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No, the Trust will not cover the cost of repair or replacement if a mobile device is damaged while on a work call. ONS provides users with the flexibility to use personal devices for Trust calls, but the overall responsibility of the device remains with the user themselves.

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